Seller Policy Pages

Become a Seller



Grab the Best Opportunity

If you have decided to become a successful businessman, Purchesa.com will give you the platform to write your own story.

Become a Proud Seller of Purchesa

Purchesa commits to creating a precise bonding between sellers and buyers. We create opportunities for those who are looking for a platform to sell their goods and services. We ensure the best for our sellers to be one of the top marketplaces in Bangladesh.

We do not only focus to satisfy our customers. We also ensure the profit of sellers in each section of our business. The necessary importance, guideline, and support from our team help a person or group to earn recognition among consumers by providing quality goods.

 

Purchesa grants compensation and other essential helps to sellers or suppliers for their losses due to unavoidable circumstances. Purchesa has seller-friendly terms and criteria that no other e-commerce site has ever done in Bangladesh.

Easy Steps to Become a Seller at Purchesa

Selling online is easy here

1. Do the registration and start listing products

·         Simply complete all formalities to register yourself as a seller of Purchesa

·         You get to have guidelines from our trainers for a good start.

·         Then, make a list of products that you are going to sell online.

2. Get orders for your goods through Purchesa and sell

  • We instantly notify your fast action when a customer confirms any of your products. 
  • You must do the packaging yourself put customer details and seller details on the packet and wait for the response from our delivery team for further work.

3. Receive payments via the local banking system

  • After sell confirmation, we send you your payment through bKash, Rocket, Nogod, and other local online banking systems within 4 working days.
  • We cut our commission before sending payments. And we also give you a clear and short statement of every successful deal.

4. Observe progress in Seller Dashboard

  • In your dashboard, you can see your business's progress and the messages or notifications we send you.
  • You can also manage your business by adding new items, removing old items, or customizing any details or images of a current item.

Why Should You Join Purchesa?


Engagement with Consumers Across Bangladesh

  • Purchesa allows retailers and wholesalers to sell various types of products in Purchesa.
  • A customer from any place in the country can reach you.
  • The personal Dashboard helps in maintaining customers and sells in a disciplined way.

Easy Shipping

  • Purchesa doesn’t charge sellers for product delivery.
  • A seller can deliver goods in a remote location.
  • The delivery process always keeps up the deadline.

Healthy Profit from a Small Investment

  • Sellers can have payment assurance after product delivery.
  • Purchesa also ensures product safety in the delivery process.

How to Register

Create a Free Account with Original Details

On the registration page, click on the Vendor option and give the required details of you and your verification business.

Upload Your Unique Goods and Services

You need to enlist at least one product in the right category for completing the Seller account.

 

Our Support

Free Registration

Registration for becoming a seller is free of charge. Our company charges a seller only from the earnings from Purchesa.


Low Commission rate

Purchesa doesn’t charge for anything else from our sellers and Purchesa is the first e-commerce to charge the least commission.


Basic Training and Updates

At the very beginning, our company lets new sellers have a short course on online selling by giving lectures, videos, and articles. We also let sellers know about any type of update that is coming soon.


Easy and Scheduled Payments without Charging

Our payment method is easy and transparent. We have a fixed schedule for paying our sellers. A seller can know how much of his payment is due in the dashboard and claim it after a fixed period.


Fast Business Growth

With minimalistic and reasonable conditions, we let our suppliers sell their products freely. They can grow their business and get recognition through our site in a short time.

 

For Wholesalers

Purchesa is the first reliable company in Bangladesh to work with wholesalers and open a platform to sell their product in bulk quantity from any place in Bangladesh.


Required Document’s

Before starting to sell, you must share your TIN for wholesalers, your Trade License, and a soft copy of your bank account's valid document as proof, such as a canceled cheque. The personal details in your bank account should match the details you have submitted to use. Otherwise, we can block your seller account.

 

Delivery Process for Wholesalers

·         Wholesalers either can deliver their products by their own delivery company or personally

·         Wholesalers can also inform us to deliver their products to the customers. In this case, they will get paid, when we receive payment from the delivery company.

 

Products delivery terms & Conditions for Sellers

1.       Seller must provide specifying all information and correct weight for product delivery.

2.       Seller will arrange to package all types of products.

3.       If the tissue packet is pinned up, the package will not be considered as a closed package. Of course, the seller must close with poly.

4.       The seller should have the product ready before the collector arrives to pick the product.

5.       In case the seller selects the wrong weight, delivery authorities have the power to fix the correct weight and determine the appropriate bill charges.

6.       Delivery Authority will not be responsible for product damage due to improper packaging.

7.       Delivery company will not deliver any liquid/fluid products and they will not be responsible and will not be obliged to make a return if the seller provides this type of product.

8.       Seller can only deliver valid products through the Delivery Company. No subversive or illegal products shall be delivered.

9.       In case of any damage during product delivery/return, Delivery Company will bear compensation of 50% of the product price (up to a maximum of Tk 1000). In that case, the compensation amount will be paid to the customer after the damaged product is received by the delivery company.

10.   If the customer does not accept the product for any reason, the product will be returned to the seller. In that case, the seller will be obliged to accept the returned product.

11.   An additional charge of Tk 30 will be applicable for fragile products.


Return & Replacement Policy

If the customer received any wrong item, defective or damaged item during transit, please send us a return request. We guarantee that all our customers will receive the correct products they have ordered. We lay out Purchesa’s return and replacement policy so that there is no ambiguity about where we stand if a customer receives the wrong item.

In what ways is it possible to get your money back?

In such cases, customers have the option to request a replacement product from us.

This is a fake item.

Our website’s photos and descriptions misrepresented the product’s actual appearance and functionality.

The order did not come with the promised or required extras.

The merchandise inside is either outdated or broken.



Criteria for Replacement
When a customer received the wrong item, we will help you to replace it immediately.
The customer has no control over the product’s maintenance or the inclusion or removal of included components.

No replacements will be made for any freebies or bonuses that were included with the order.

Our warranty does not cover products that come with a replacement guarantee. It is recommended that customers get in touch with the company or the manufacturer.

Stickers, tags, and labels must all be intact when a product is returned.

Products returned by customers must be boxed and packaged in their original containers, along with the original Purchesa invoice and any other relevant paperwork.

We expect the incorrect item, or parts thereof, to be included in the returned box.

The Best Way to Give Us Information
Send us an
email or go to the support ticket (Link) after receiving the product, detailing your issue and attaching the most recent photo you’ve taken of it. Please provide the invoice number and any other relevant information. Within 24 hours of receiving the package, you must send the accompanying mail containing the required documentation.

If you don’t hear back from us via email, please contact us at our main office or our Hotline number. A representative from our customer service department will provide you with the correct mailing address for sending the defective product in for inspection.


You have until 3 days following the date of delivery to return the product. Once we get the product on hand, we’ll investigate your claim. If the product has a warranty or not, instead, it will count in the return policy.
Sometimes it’s not possible to meet the promised delivery date for a replacement damaged item. When you decide to accept our refund offer, we will do so. However, you are free to decline our offer and give us more time to provide the replacement or corrected product.

When there is no other option available to you, a refund is your sole remaining choice. See the link provided for further information regarding our refund policy.

If a customer contacts us after the deadline for returning a wrong item, we will not take any responsibility for a refund, but we will try to reach our seller to pay back or send the right product.